<h1>Welcome To BigDeal.com</h1>
<p>We are pleased to welcome you to BigDeal.com, an exciting new auction game where winners can save up to 90% on popular products. Our #1 priority is to ensure you enjoy your experience on the site, become a loyal customer, and tell your friends about us. We would like to share a few tips to help you enjoy your first experience on BigDeal.com:</p>
<ul>
<li>Our auctions are different from eBay's and involve paying upfront to place bids on items. Before investing your money, please make sure to read our entire tutorial.</li>
<li>Winning our auctions requires skill and patience. Before jumping in, watch a live auction for a few minutes to learn how it works. Can you figure out a winning strategy? Can you outfox the competition?</li>
<li>If you don’t win an auction, we don’t want you to lose the money you just invested. We have two ways you can earn your money back: our <a href="http://support.bigdeal.com/forums/74412/entries/75643">Buy it Now</a> feature allows you to buy any auction item at a discount equal to all the bids you placed and our <a href="http://support.bigdeal.com/forums/74412/entries/75646">Loyalty Bucks</a> are good for discounts in our Rewards Store.</li>
</ul>
<p>We are incredibly proud of the site and are striving to improve BigDeal.com every day. As the <a href="http://bits.blogs.nytimes.com/tag/bigdealcom/">New York Times wrote</a>, BigDeal.com is “an enticing shopping opportunity… taking all the risk out of the bidded auction game”.
We hope you enjoy our site and we are excited to have you as a new customer!</p>
<p><img src="/attachments/token/te83ob0fxue86qb/?name=Picture_1.png" border="0" alt="Picture_1.png" width="436" height="100" /></p>
<p> Nicolas, George, and Brandon - BigDeal.com Co-Founders</p>
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<h1>How BigDeal.com Works</h1>
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<p><strong>Buy Bid Tokens to Bid on Auctions</strong></p>
<ul>
<li>Our auctions are different from eBay’s. You need to first buy Bid Tokens to play. Bid Tokens cost $0.75 each.</li>
<li>All auctions start at $0. Each bid raises the price of the item by $0.15 (less in some auctions) and adds a few seconds to the clock to give everyone a fair chance to bid.</li>
<li>If you’re the final bidder when the clock hits zero, you win!</li>
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<p><strong>Auction Winners Get Big Deals on New, Popular Items</strong></p>
<ul>
<li>In addition to the Bid Tokens you used, you pay the final auction price of the auction + a small Shipping & Handling fee.</li>
<li>All our items are new and factory-sealed and can be returned within 14 days for a full refund. You will get your item within 10 business days of your auction win.</li>
<li>While every auction is different, our <a href="http://bigdeal.com/auctions/winners">winners</a> save an <strong>average of about 65% </strong>in our auctions.</li>
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<p><strong>Non-Winners Can Get Their Money Back</strong></p>
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<li>If you don't win, you can buy the auction item from us at a discount equal to the Bid Tokens you invested in the auction using our <a href="http://support.bigdeal.com/forums/74412/entries/75643">Buy It Now</a> feature.</li>
<li>Every user also gets $1 of <a href="http://support.bigdeal.com/forums/74412/entries/75646" target="_self" title="Loyalty Bucks">Loyalty Bucks</a> for every $1 spent on Bid Tokens. Loyalty Bucks can be redeemed for discounts on popular items in our Rewards Store.</li>
<li>PLEASE use our Buy It Now and/or Loyalty Bucks feature. They will help you recoup any losses you may have in our auctions.</li>
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<p><strong>Smart Bidding Strategies</strong></p>
<p>Read our <a href="http://support.bigdeal.com/forums/74412/entries/101701">Bidding Tips</a> before bidding to hone your strategy.</p>
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<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 6px; margin-left: 0px; padding-top: 1px; padding-right: 0px; padding-bottom: 1px; padding-left: 0px; color: #333333; line-height: 1.4em; clear: left; font-size: 1em; text-align: left;">We provide a lot of <a href="http://support.bigdeal.com/forums/74412/entries/75652" target="_self" title="Great Information">great information</a> on each auction to help you hone your strategy.</p>
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<p><strong>Questions / Feedback?</strong></p>
<p>Contact us using the Contact Us form on the upper right of the page.</p>
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The BigDeal.com Tutorial
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